Privacy Policy

Last Updated: September 14, 2026

At Zevaraat, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase details
• Payment-related information required to process your order
• Information you provide when contacting customer support
• Device, browser, IP address, and website usage information
• Cookies and similar technologies

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and communicate order details
• Process payments through our payment service providers
• Provide customer support
• Handle returns, refunds, and exchanges
• Improve our products, website, and shopping experience
• Prevent fraud, misuse, and unauthorized transactions
• Send order-related communications
• Send promotional or marketing communications where permitted and, where required, with your consent
• Comply with applicable laws and legal obligations

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Zevaraat does not intentionally store your complete debit card, credit card, CVV, UPI PIN, or banking passwords on its own systems. Payment information may be handled directly by the applicable payment gateway according to its privacy and security practices.

4. Sharing of Information

We do not sell your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

• Shopify and technology providers
• Payment processors
• Shipping and logistics partners
• Website and analytics service providers
• Customer support providers
• Professional advisers where necessary
• Government authorities or law-enforcement agencies where legally required

These parties may only receive information necessary to perform their relevant services or comply with legal obligations.

Shopify itself processes information relating to customers of Shopify-powered stores, including order, contact, billing/shipping and browsing-related information, depending on how the customer interacts with the store and Shopify services.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep your shopping cart functioning
• Remember your preferences
• Understand how visitors use our website
• Improve website performance
• Provide relevant marketing and advertising where applicable

You can control or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

Shopify provides merchants with customer-privacy tools such as privacy policies and cookie banners that can be configured according to applicable regions and business practices.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for:

• Completing transactions
• Providing customer support
• Maintaining business and transaction records
• Resolving disputes
• Preventing fraud
• Meeting legal, accounting, tax, or regulatory requirements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting:

• Access to your personal information
• Correction of inaccurate information
• Deletion of information where legally permitted
• Withdrawal of consent where processing is based on consent
• Information about how your personal information is being processed

Where consent is the basis for processing, applicable Indian data-protection law provides for withdrawal of consent, subject to legal exceptions and consequences.

To make a privacy-related request, contact us using the details below.

9. Marketing Communications

If you subscribe to our marketing communications, we may send you information about:

• New jewellery collections
• Special offers
• Promotions
• Product launches
• Other Zevaraat updates

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, social-media platforms, or other services.

Zevaraat is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party service you use.

11. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services under applicable law.

We do not knowingly request or collect personal information from children for the purpose of making purchases.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Zevaraat
Contact Person: Vipra Chopra
Phone: +91-9911078983
International Phone: +971-50-355-2944
Email: contact@zevaraat.co