Terms of service

Terms & Conditions

Last Updated: September 14, 2026

Welcome to Zevaraat. By accessing or using our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. General

This website is operated by Zevaraat. Throughout the website, the terms "we," "us," "our," and "Zevaraat" refer to Zevaraat.

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

We reserve the right to update, modify, or replace these Terms & Conditions at any time. Changes will become effective when posted on this page.

2. Products

We make reasonable efforts to display our jewellery products, including their images, colours, descriptions, and specifications, as accurately as possible.

However:

  • Product colours may appear slightly different depending on your screen or device.
  • Minor variations may occur because jewellery may involve handcrafted or artisanal finishing.
  • Product dimensions, colours, stones, pearls, and other specifications should be checked on the individual product page before purchasing.
  • Product availability may change without prior notice.

We reserve the right to discontinue or modify any product at any time.

3. Product Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing, product-description, or other listing errors.

If an incorrect price has been displayed due to a technical or human error, we may cancel the affected order and provide a refund for any payment already made.

Any applicable taxes, shipping charges, customs duties, or other charges will be displayed or communicated where applicable.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email or other communication. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to:

  • Accept or decline an order
  • Cancel an order
  • Limit quantities
  • Refuse orders where fraud or unauthorized activity is suspected
  • Cancel orders affected by pricing or inventory errors

If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method.

5. Payment

We accept payment methods made available on our website.

Payments may be processed through third-party payment providers. Your use of a third-party payment service may also be subject to that provider's terms and policies.

We do not intentionally store complete card details such as CVV or banking passwords on our own systems.

6. Shipping & Delivery

Orders will be shipped to the address provided by the customer during checkout.

Delivery timelines shown on our website are estimates and may vary because of:

  • Courier delays
  • Weather conditions
  • Holidays
  • Incorrect or incomplete addresses
  • Remote delivery locations
  • Customs or regulatory procedures
  • Other circumstances outside our reasonable control

Zevaraat is not responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

7. International Orders

For international orders, additional customs duties, import taxes, local taxes, or other charges may apply depending on the destination country.

Unless explicitly stated otherwise, such charges are the responsibility of the customer.

Customers are responsible for ensuring that the purchased products can legally be imported into their destination country.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Refund & Return Policy.

Products must meet the applicable return conditions specified in that policy.

We may refuse a return or exchange if the product does not satisfy the applicable eligibility requirements.

For complete details, please refer to our Refund & Return Policy.

9. Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order details and supporting photographs/videos where requested.

We will review the issue and, where applicable, provide an appropriate resolution in accordance with our policies.

10. Intellectual Property

All content appearing on this website, including but not limited to:

  • Product photographs
  • Product descriptions
  • Logos
  • Brand names
  • Graphics
  • Website design
  • Text
  • Videos
  • Marketing materials

is owned by or licensed to Zevaraat unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

11. Prohibited Use

You agree not to use our website for unlawful or unauthorized purposes.

You must not:

  • Attempt to gain unauthorized access to our website or systems
  • Use the website for fraudulent transactions
  • Submit false or misleading information
  • Interfere with website security
  • Copy or reproduce website content without permission
  • Use automated systems to scrape or collect website content without authorization
  • Engage in activities that could damage or disrupt our website or services

12. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, social-media platforms, and other applications.

These third parties may have their own terms and privacy policies.

Zevaraat is not responsible for the independent policies or practices of third-party services.

13. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that:

  • The website will always be available
  • The website will always be error-free
  • All information will always be completely accurate or current
  • The website will be free from viruses or other harmful components

We may temporarily suspend or modify website services for maintenance, upgrades, security, or other operational reasons.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Zevaraat will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify and hold Zevaraat, its owners, employees, service providers, and representatives harmless from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms & Conditions
  • Your misuse of the website
  • Your violation of applicable laws
  • Your infringement of third-party rights

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from or relating to these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction in India.

18. Changes to These Terms

We may revise these Terms & Conditions from time to time.

The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Zevaraat
Contact Person: Vipra Chopra
Phone: +91-9911078983
International Phone: +971-50-355-2944
Email: contact@zevaraat.co